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Privacy policy

How LimeOS and its publisher ProSuite OOD collect, use and protect your personal data.

This policy applies to the lime-os.app website and its account area. The data you place in your own LimeOS applications is governed by our terms of service and the data processing agreement they contain: for that data, you are the controller and ProSuite OOD is your processor.

Last updated: 13 October 2026.

Controller

ProSuite OOD, Ul. Galileo Galilei No. 20, 1113 Sofia, Bulgaria (VAT BG204878015). Contact: contact@prosuite.technology.

Data collected

Your LimeOS account: your email address, the one-time sign-in code we send you (valid for 30 minutes, five attempts at most), your session token (valid for 30 days), your role and the dates the account was created and last used. No password is requested or stored.

The ProSuite directory: when your account is created, your address is registered there, or linked to the account that already exists there; your first name, last name and identifier are then read.

The website uses neither audience measurement nor advertising.

Why we use it

To give you access to your account area and secure it (sending the code, limiting attempts, sessions).
To provide the LimeOS services you subscribe to, and to write to you about them.

This processing is based on the performance of the contract or pre-contractual steps taken at your request, and on our legitimate interest in protecting accounts against fraudulent access.

Who has access

Only the ProSuite team in charge of the service and its technical providers:

OVH SAS, in France, for hosting;
Gandi SAS, in France, for sending emails, including your sign-in codes;
ProSuite Africa, our team in Benin, which handles part of the support and development and may, for that purpose, access your data.

Your data is neither sold nor transferred to third parties.

Transfers outside the European Union

Benin is not covered by an adequacy decision of the European Commission: access by ProSuite Africa is governed by the standard contractual clauses adopted by the Commission, a copy of which you can obtain by writing to us. No other transfer takes place outside the European Union.

How long we keep it

A sign-in code: 30 minutes. A session: 30 days, or until you sign out. Your account: as long as it exists; you can ask for its deletion at any time. Data linked to a contract is then kept for the period required by accounting and legal obligations.

Your rights

You can access your data, have it corrected or erased, object to its processing, or ask for its restriction or portability. The simplest way is to use the form below: your request goes straight into our register, and we answer it within one month. You can also write to contact@prosuite.technology.

If you believe your rights are not respected, you can lodge a complaint with the data protection authority of your country: the CNIL in France, the Commission for Personal Data Protection in Bulgaria.

ProSuite OOD has not appointed a data protection officer: the appointment is not mandatory for our activity. Any question about your data can be sent to the same address.

Cookies and local storage

The website uses no advertising cookie or audience measurement tool. The platform that hosts it sets a session cookie, and your LimeOS session token is kept in your browser's local storage: both are needed for the website to work.

A consent banner, managed with ProAdmin, ProSuite's consent service, keeps your preference; you reopen it at any time with the “Manage my cookies” link at the bottom of the page. Your choice stays in your browser, and ProAdmin keeps proof of it in a time-stamped receipt, without identity (your choice and the banner version), for 13 months.

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