LimeOS price outside a programme:
€990 per year and per customer.

That is the price of the platform. Every company using an application deployed on LimeOS buys its own licence: €990 per year. Outside a programme, that is what each of your customers pays.

Programmes are not bought on their ownThey are opened by joining LimeAI, a French not-for-profit association, or are included in a ProSuite partnership contract with the Accompagnement option. The three routes are set out below.

The member advantage

What the programme
saves your customers.

Outside a programme, every customer you equip pays €990 a year. Within a professional programme that licence is no longer owed: you pay a monthly fee and sell without limits.

Professional€5,988 / yearPaid back from7 customersequipped, at €990 of licence per customer per year.

Enterprise€23,988 / yearPaid back from25 customersequipped, at €990 of licence per customer per year.

Strategic€89,988 / yearPaid back from91 customersequipped, at €990 of licence per customer per year.

Beyond that threshold, each additional customer no longer costs a licence — and the programme's expert support comes on top.

CommunityTo explore and build

€0/ month

No commitment

Internal use
Unlimited application creation
Publishing on the Marketplace
Community support
No application under support

Three ways to get LimeOS.

The €990 per year and per customer price applies to anyone buying the platform on its own. The professional programmes, however, are not sold retail: they are opened by the association, or included in a partnership contract.

No programmeLimeOS on its own€990 per year and per customerYou buy the platform. Every company using one of your applications takes out its own licence, every year. No commitment, and support stays community-based.

Through the associationLimeAI memberAccess to all three programmesMembership of LimeAI, a French not-for-profit association, opens access to the Professional, Enterprise and Strategic programmes. Your customers no longer pay the licence: you pay a monthly fee and sell without limits.Membership terms →

Through the partnershipProSuite partnerProfessional includedIf you have signed a ProSuite partnership contract that includes the Accompagnement option, the Professional programme is part of your contract. There is nothing further to take out.Talk to an expert →

Comparison

The 4 LimeOS programmes

	Community	Professional	Enterprise	Strategic
Monthly price	€0	€499	€1,999	€7,499
Commitment	None	12 months	12 months	12 months
Internal use
Application creation	Unlimited	Unlimited	Unlimited	Unlimited
Marketplace publishing
Commercialisation	—	Unlimited	Unlimited	Unlimited
LimeOS commission on sales	—	0 %	0 %	0 %
Applications under support	0	1	5	20
Annual support included	—	20 h	100 h	400 h
Tickets included / year	—	40	200	800
Community support
Direct LimeOS support	—
Application analysis	—
Diagnostic assistance	—
Debugging assistance	—
Architecture assistance	—
Deployment assistance	—
LimeOS feature requests	—
Priority	Community	Standard	Priority	Maximum
Specific fix builds	—	—
Roadmap guidance	—	—
LimeOS Advisory Board	—	—	—

The LimeOS ticket system

1 ticket = 30 minutes

Support is counted with a simple, transparent unit: 1 LimeOS ticket equals 30 minutes of an expert's time. Time is counted in 30-minute increments.

1 to 30 minutes1 ticket

31 to 60 minutes2 tickets

61 to 90 minutes3 tickets

What can a ticket cover?

DiagnosisAnalysis of a malfunction or unexpected behaviour.

Code analysisReview of vibe-coded code to identify the origin of a problem.

DebuggingHelp finding and fixing errors.

ArchitectureAdvice on the structure of the application and its integration with LimeOS.

DeploymentHelp during a go-live or an update.

ConfigurationAnalysis and correction of configuration issues.

DependenciesDiagnosis of problems related to the components or dependencies used by the application.

PerformanceAnalysis of an operating or performance problem.

Interaction with LimeOSAnalysis of the exchanges between the application and the various LimeOS services.

Technical guidanceDiscussions with a LimeOS expert about a technical issue directly related to the declared application.

What support is not

Expertise, not an outsourced development team.

LimeOS support provides technical expertise and assistance in resolving issues. Where necessary, such work can be the subject of separate guidance or a separate engagement.

The following are not automatically included:

development of new business features
building an entire application
functional changes requested by a customer
significant custom development
major refactoring unrelated to an incident
taking over an entire project

Applications under support

1, 5 or 20 is not a creation limit.

That number represents only how many applications can be placed under direct LimeOS support at the same time.

Professional50 applications on the market1 application placed under support, the most strategic one.

Enterprise100 applications on the market5 applications placed under support at the same time.

StrategicHundreds of applications20 applications under direct LimeOS guidance.

Additional ticket packs

Volume pricing

When the support credit included in the programme is used up, the member can buy additional tickets without immediately changing programme.

Pack	Support time	Price excl. VAT	Price / ticket
10 tickets	5 h	€1,000	€100
20 tickets	10 h	€1,900	€95
50 tickets	25 h	€4,500	€90
100 tickets	50 h	€8,500	€85
200 tickets	100 h	€16,000	€80

Buying additional tickets increases the volume of support available, but does not increase the number of applications that can be placed under support. To increase that number, the member moves up to the next programme.

Your code belongs to you

You remain the owner of your applications and your data.

Zero commission

LimeOS takes no commission on your sales.

Total flexibility

Change which application is under support at any time.

A team of experts

Get a LimeOS team whenever you need one.